Photo (L–R): Biff Jennings, Jody Roberts, Kevin Roberts, Faiz Ahmed, and Ed Benson.
2024 IN REVIEW
As we close out 2024, we’re excited to share some important updates that reflect both our growth this year and the promising future ahead. While we look back on our rich history, we’re also looking forward to the next chapter, one that is focused on continued growth and enhanced service for you, our valued clients.
In 2023, Capitol Services entered a new phase with the transition of leadership from our founders, John Robinson and Cheryl Roberts. Their vision continues to guide us. As the new leadership team, we are committed to honoring the core values they established, while looking ahead to even greater achievements.
Under the direction of our leadership team, we’ve entered an exciting period of growth, supported by our partnership with Clearview Capital. This partnership helps us scale sustainably, while remaining grounded in the principles that have long defined our company.
This year, we’ve expanded our customer service team with new members who share our commitment to providing the personalized care you expect. Additionally, we’ve strengthened our account management team who will stay in touch with you as a liaison between service and management. They help us understand how to better meet your evolving needs. Listening to your feedback, we’ve developed a product roadmap focused on continuous improvement, with the goal of adding even more value to your experience.
With new investments in technology, we’re working more efficiently, reducing manual processes, and delivering faster results to help your business thrive.
We deeply appreciate your trust and partnership, and we’re excited to bring this next phase of growth to life.
YEAR-END BEST PRACTICES
The craziness of year-end is upon us again! Our savvy client service representatives are here to help you navigate your filing deadlines during this hectic time.
Corporate Transparency Act Compliance
The biggest looming deadline relates to the Corporate Transparency Act (CTA). Under this law, all existing companies formed before January 1, 2024, must file their initial BOI report with FinCEN before January 1, 2025. Our handy CTA Exemption Wizard and CTA Beneficial Owner Wizard can assist you in determining if a given company is required to file and, if so, help define who should be listed as the entity’s beneficial owners. Individual BOI reports can be built through our BOI Report Builder and submitted as either a registered or guest user through CapitolBCM, our secure filing platform. For large filing projects, please reach out to our CTA team at CTA@capitolservices.com. You will be provided with a spreadsheet to gather the required information and instructions on how to securely upload that spreadsheet and related documents.
Secretary of State Filings
During the fourth quarter, many filing offices begin to experience delays due to the high volume of filings being submitted, as well as planned and unplanned closures. To prevent missing a deadline, we encourage you to file as early as possible. Consider expediting your filing and taking advantage of the delayed effective dates allowed in some jurisdictions. Remember that some states don’t allow a rejected filing to retain the original submission date. Fear not — our team is here to help! Please contact your favorite client service representative or utilize orders@capitolservices.com to be connected with someone who can assist with your project.
After-Hours Filings
Our after-hours team is available from 7:00p-10:00p Eastern Monday through Friday. If you find yourself in need of assistance outside of our usual business hours, you may contact that team during those hours by emailing orders@capitolservices.com or calling our after-hours number at 888.907.2380.
TEXAS PIRS ADDED TO ARMS
For reports due on or after January 1, 2024, the Texas Comptroller of Public Accounts increased the franchise no tax due threshold to $2.47 million and eliminated the requirement for taxable entities whose annualized total revenue is below that amount to file No Tax Due Reports. More information on this update can be found on the Texas Comptroller’s website.
With this change, we are excited to announce that we have added entities below the no tax due threshold to our Annual Report Management Service. In 2025, our team will file Texas Public Information Reports on behalf of our clients.
Territory Sales Manager Kristi Solt attended the 25th Annual Texas Advanced Paralegal Seminar (TAPS) on October 3, where she networked with attendees and discussed the various ways that Capitol Services can support their needs. Congrats to TAPS on 25 years of paralegal support!
Photo (L–R): Raffle winner Marie Boleslawski with Kristi Solt.
HOUSTON CLIENT RECEPTION
On October 14 Kevin Roberts, Faiz Ahmed, Ed Benson, Annie Roberts, Krista Abair, Shawna Smith, Parrish Easterly, Rodney Waller, and Kristi Solt enjoyed an evening with Houston-area clients and friends at our annual Houston Client Reception. More photos from this event can be found here.
Left Photo (L–R): Krista Abair and Michelle Hendrickson.
Right Photo (L–R): Bradley Parkman and Rodney Waller.
IPMA
Cindy Wamsley, Dean Pallas, Krista Abair, and Zach Ferretti attended the 40th Annual International Practice Management Association Conference and Expo on October 23-25. We enjoy this fantastic sponsorship and networking opportunity each year and congratulate IPMA on 40 years of education and leadership!
Photo (L–R): Alexandra Lyon with Krista Abair and Cindy Wamsley.
ISAI CORTINAS
2017 · Austin · BOI Specialist
What do you need more of?
I always need more coffee and food!
What TV shows have you binge-watched?
I have binge-watched all of Game of Thrones around 5-6 times. It is my favorite show, even after the directors butchered it in the last season. I have also binge-watched Yellowstone and have recently started to rewatch it again since the new and final season is going to be out soon. I have also binge-watched all of Supernatural 3-4 times as well. I have also binge-watched all the Star Wars shows on Disney+ such as The Mandalorian, Ahsoka, Obi-Wan Kenobi, and The Book of Boba Fett.
What do you need to learn to make time for?
I need to learn to make time for myself after work. Either to exercise or just decompress by myself.
What trap do you keep falling victim to?
I keep falling victim to believing Austin FC will play well this season. Hopefully next year things change, but I am not too hopeful.
KIM LOPEZ
2018 · Austin · BOI Specialist
What do you need more of?
Energy and younger bones. The cold makes my repaired knee hurt and the early dark days make me want to go to sleep. LOL
What TV shows have you binge-watched?
A TV show I can binge-watch is The Office or New Girl.
What do you need to learn to make time for?
Staying home and actually relaxing.
What trap do you keep falling victim to?
Instagram ads, especially being so close to Christmas. My phone is listening to me.
Winter Gordon (Baton Rouge — Corporate) wed Billy Betsill on October 5 in a sweet little courthouse wedding performed by the Justice of Peace in Denham Springs, Louisiana, and a honeymoon to Tennessee followed in November. The Betsills make their home in the city of Central with their Siberian Huskies, Maverick and Jasper, and cats, Koda and Sophie.
WELCOME NEW EMPLOYEES
Austin
Our Corporate team has been joined by Jeffrey Fowler, who will be operating as an apostille and legalization specialist. Jeffrey is originally from San Antonio and attended Southwestern University in Georgetown, Texas, receiving his degree in political science. He lives in Austin and when he’s not on the clock, he enjoys cooking, walking, and mystery-solving. At home, he answers to his cat, Budrick Catowski (Buddy for short), who also goes by the name Sir-Lix-Alot.
Josh Corcino has joined us in a unique hybrid position that will allow him to support both our ARMS and Corporate teams as needed. Born in Germany and raised in Texas, Josh is from a military family and has family coast-to-coast. He’s an avid gym-goer, plays piano and guitar, and also enjoys video gaming in his free time. His favorite vacation was a family trip to Puerto Rico, where he enjoyed fully immersing himself among the people and the culture.
Our Legal team welcomes Michael Harris, a cum laude graduate from Seattle University of Law, as Corporate Counsel specializing in data privacy and compliance. His most memorable experience was working in Japan for 2 years as an English teacher, where he made lifelong friends and traveled the country. He enjoys board games with friends, riding his motorcycle, and hiking with his miniature Australian Shepherd, Azula.
Our Registered Agent crew is excited for Carson Clark to join as a change of agent specialist. Originally from Flower Mound, Texas, Carson relocated to Austin this summer looking for a change in scenery. She enjoys thrifting, hiking, reading, listening to music, and spending time with her newly adopted senior cat, Bones.
Ryan Green joins our Accounting team as a controller with over 15 years of prior experience. Ryan was born into a military family and spent his high school years in Virginia, making his way to Austin via The University of Texas. His family includes his wife of 25 years, stepson (33), son (18), and their little dog, Pixie. His favorite vacation was a family excursion traveling to Niagara Falls, then to Toronto, eventually landing in Northern Michigan’s Grand Hotel on Mackinac Island where they celebrated his parents’ golden anniversary during the hotel’s Titanic-themed weekend.
Quentin Reed joins our Registered Agent team as a service of process specialist. Native to Austin, Quentin recently returned to the area after spending 3 years in Dallas attending school and playing professional baseball. His most memorable travel excursion was to Banff, Alberta, where he was awestruck by the majestic view of the beautiful mountains that surrounded him. In his spare time, he enjoys spending time with his 2 cats, Atlas and Aurora, and dog, Marleaux.
Tiffany Lemieux has come on to our IT team as a project manager. Originally from New Orleans, she came to the Austin-area to escape Hurricane Katrina almost 20 years ago and loved it so much that she now calls it home. Tiffany enjoys piano, reading up on history, exercising, cooking, and spending time in her garden. This die-hard Saints fan (Who dat?) is proud human to Panda, a 10-year-old Shih Tzu.
Our IT team welcomes Badr Idouhli to the group as a business systems analyst. Outside of work, Badr is a fan of soccer and swimming. As a 20-year resident of Austin, he enjoys exploring local cuisine with his family, in particular Austin’s food truck scene. His favorite vacation destinations to date have been Barcelona and Naples.
Dover
Many of you may remember Denisha “Dee” Sewell Embry who returns to us as a member of our Corporate team. Together, Dee and her husband have 4 children, 6 grandchildren, and a 3-year-old Labrador-mix named Vega. She is also very close to her 2 sisters and their parents, who recently celebrated their 50th wedding anniversary. Memorable experiences include sneaking into the VIP section of an Eddie Griffin comedy show, where they met the comedian and hobnobbed among other famous people!
Sacramento
Jeremy Seims is stepping into a leadership position as our Sacramento branch office manager with a considerable amount of industry experience. He enjoys snowboarding, gardening, and spending time with his 8-year-old dog, a Chihuahua/Mini-Poodle/Dachshund-mix. While he doesn’t have any children of his own, he loves spending time with his nieces, whose sporting events keep his schedule booked and busy. Ask him about the 115 lb Yellowfin tuna he caught while in O’ahu!
Daniel Nelson has joined our Lien Research crew bringing skills accrued while working in the real estate appraisal industry. Daniel is native to the Sacramento area and lives with his dog, Samwise, and several reptilian friends, among them Khal Drogo, a bearded dragon. When he’s not out in the wilderness camping or hiking, he’s probably indoors video gaming, for which he also live-streams to Twitch and creates content for a related YouTube channel. Currently in school studying cybersecurity, he also spends his free time honing his programming skills.
LIFE OUTSIDE
Making Her Mark
Cindy Ward (Austin — Corporate) has been creating for as long as she remembers. Having ample access to craft supplies as a young child, she continues to expand and hone her crafting skills well into adulthood — among them, knitting, crocheting, cross-stitching, jewelry making, woodworking, papercrafting, and sewing. Mostly self-taught from books and online resources, she would eventually find herself on theater and film sets working as a costume designer, learning from talented friends and mentors along the way.
Memorable projects and experiences range in scale. A local musical theater production of The Little Mermaid offered the opportunity to learn foam sculpting. A more personal project was created at the height of the Covid-19 pandemic during the personal protective equipment (PPE) shortage. While working at a retail craft store that sold fabric, she was inspired to design and cross-stitch a depiction of astronaut William Anders’ famous Earthrise photo taken from orbit. “It was a uniquely surreal experience for a lot of reasons. Methodically stabbing at those tiny squares hundreds of times and ultimately making something beautiful was very therapeutic.”
Interested in becoming a maker yourself? She says just do it! With so many resources available on the web, the best way to start is by diving into a tutorial and getting your hands dirty. “Frequently, just learning a new skill is the best part of the process. There’s so much creative problem-solving that goes into a lot of the things I make, especially when I work without a pattern. It’s fantastic mental exercise, and at the end — there’s a new thing!”
“I think as a lot of makers will tell you, there’s no one spark — it’s just sort of an innate drive to *create* things.”
– Cindy Ward
EMPLOYEE ANNIVERSARIES
We’d like to give a big shout-out to the following employees who are celebrating 5 or more years with the Capitol Services group of companies this quarter. Thank you!
Linda Frank
12/01/1993
Albany
Barbara Kaulfuss
10/17/1994
Albany
Vickie Schulle
11/06/1995
Austin
Corrine Gonzales
10/01/2004
Austin
Parrish Easterly
12/03/2007
Baton Rouge
Jennifer Woodrome
11/01/2011
Austin
Korie Steele
11/16/2011
Dover
Mary Fink
11/28/2011
Dover
Linda Gemuenden
11/26/2012
Austin
Kevin Roberts
12/16/2014
Tallahassee
Lucky Yang
11/16/2015
Sacramento
Holden Kennedy
10/25/2017
Austin
Jan Yeager
11/27/2017
Austin
Joseph Robledo
10/08/2018
Austin
Sergio Padilla
11/12/2019
Austin
GO SPEED LOGO!
Logo has always appreciated a quick turnaround time, and this day at a Las Vegas-area performance driving track was no different!
Get your good lookin’ self in our newsletter! Just take a photo in your Capitol Services swag on your next trip and share it with us.
Unsure if you have access to Capitol Services’ Client Dashboard? If you’re an existing client, you do! To gain access to your Client Dashboard account, you can request a quick password reset from the login screen to receive a system-generated password via email. The temporary password will expire in 60 days, so be sure to update it upon login as needed!
“THANK YOU, THANK YOU, THANK YOU!!!! You have no idea how grateful I am for all your help. I wish I had known a month ago that you offered apostille services when I tried using another company. I will use your services ‘exclusively’ for all our corporate and apostille needs from now on. You definitely exceeded our expectations and made our client extremely happy.”
— Arianna C. – Coral Gables, FL
Appreciation for Mary, Brian, and Jake:
“It is important to acknowledge and show appreciation for excellence, and that is exactly the expertise and level of service received from every team member at Capitol Services, every time we need anything. You guys are the best!”
— Stacy S. – Houston, TX
Michelle Steers in the Right Direction:
“Thank you so much for caring about this. This is only one example out of many demonstrating why I always steer clients to Capitol Services instead of [a competitor] or any other company.”
— Tracey G. – Austin, TX
Leslie Sellers
Chris Vick
Brian Radecki
Jake Buning
Michelle Ellis
A trusted nationwide provider of registered agent, corporate, and lien services since 1978. Albany | Austin | Baton Rouge | Carson City | Dover | Sacramento | Tallahassee